Thank you for your recognition of the machine. If you have any questions, please feel free to contact me at any time. I hope to continue serving you and cooperating with you in the long term.

Thank you for your feedback. This equipment was picked up by your agent at our factory and transported from the factory to your address. Your agent was responsible for the transportation. They caused damage to the surface of the machine during sea transportation, so you need to contact your agent as soon as possible to see if they have purchased insurance and claim compensation. This is directly related to their transportation, but it does not affect the use of the machine. If there are any areas where the machine needs our help during operation, please contact us in a timely manner. We will provide necessary technical guidance and video instructions